By: Sayles On: October 06, 2019 In: Comments: 0

Responding to reviews will help your visibility, but should be done so in a mindful way. When you receive a negative review, do not try to argue with the customer but instead offer a solution. Often the best plan of action to a negative review is to respond in an offline or private manner. Monitor your reviews by getting a review monitoring service that will notify you whenever a review is left so you can respond accordingly.

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